Q: What are the gift variants available on onlinejewellerybazar.com?
Kundan Jewellery, Polki Jewellery, Gold Jewellery, Silver & Fashion Jewellery and Gold & Silver Coins.
Q: How do I shop on ONLINE JEWELLERY BAZAR?
Select a product by category or by brand or by selection. View Product Details, Price and Delivery terms. Add to Shopping Cart. Verify the amount and 'Proceed To Pay.' Select you payment option and make payment. You will get an e-mail notification of your transaction from onlinejewellerybazar.com.
Q: What's the delivery period from the date of purchase?
Delivery time for each product is mentioned on the 'Product Details' page.
Q: What if there is a delay in product delivery?
Please notify all delays in delivery at email@example.com Or call us at our helpline number: +91-967-2222-400
Q: Can I cancel an order after its placement? What is the refund process?
Products and services once booked through onlinejewellerybazar.com cannot be cancelled and the refunds thereof are not allowed in any circumstances. However, exceptional cases of 'manufacturing defect' and ' wrong consignment ' can be dealt with separately after due verification of proof and based on established facts with vendor partners on the case to case basis. The order may be cancelled before shipment due to any of the following reasons; The particular product/model is out of Stock The order could not be shipped within the specified timeline. The shipping address is not serviceable. The orders may be cancelled post shipment and delivery due to any of the following reasons; Established defect in the product which the seller is not able to either replace or repair, within the warranty timelines. Correct product could not be delivered after first replacement Shipping address found to be untraceable, wrong, incomplete, locked and customer not available. Products lost, damaged during transit and delivery not accepted The user needs to attach original invoice and relevant documents as provided with the product to process refunds. The return courier AWB /tracking number should be communicated to our customer care support.
Q: What is refund turn- around time in case of cancellation?
10-21 working days in case of Credit Card payments. For bank transfers and Cheque/DD payments, it takes seven working days.
Q: Will there be any deduction in the refund amount?
Please refer Cancellation & Refund Policy in Terms & Conditions.
Q: Can I change my order for the product which is available instead of cancelling the order (in case the product is out of stock)?
No. You will have to place a new order.
Q: Is Shipment done outside India?
Orders above 12,000 INR can be shipped internationally, provided the shipment costs are borne by the customer.
Q: What are the shipping charges to deliver a certain product anywhere in India?
Please read delivery terms as mentioned in product details page.